Investigating customers' continuous trust towards mobile banking apps

Gaining continuous trust from mobile banking customers is a critical step in retaining customers for their usage of the provided services. The current study aims to investigate how customers’ continuous trust is formed at the continuous-use stage. Online survey responses from 450 frequent mobile ban...

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Bibliographic Details
Main Authors: Che, Maohao, Say, Ashley Sze Yee, Yu, Han, Zhou, Qingji, Shu, Jared, Sun, Wen, Luo, Xi, Xu, Hong
Other Authors: School of Social Sciences
Format: Article
Language:English
Published: 2024
Subjects:
Online Access:https://hdl.handle.net/10356/173047
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Institution: Nanyang Technological University
Language: English