Critical Factors of total quality management that drive customer satisfaction of manufacturing projects
This research investigates how quality management should be implemented in the manufacturing industry to improve the qualities of a product or a project. The topic explores the critical factors that are in total quality management that will in term increase customer’s trust and satisfaction with...
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| Format: | Thesis-Master by Coursework |
| Language: | English |
| Published: |
Nanyang Technological University
2024
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| Online Access: | https://hdl.handle.net/10356/174696 |
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| Institution: | Nanyang Technological University |
| Language: | English |