An investigation of consumer switching intention on the use of automated courier station from a signaling perspective

An investigation of consumer switching intention on the use of automated courier station from a signaling perspective

The escalating demands for last-mile delivery services have reached unsustainable levels with the fast expansion of e-commerce. Encouraging users’ switching intention to use greener delivery options such as automated courier stations (ACS) (i.e., unstaffed delivery facilities with recycling points)...

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Bibliographic Details
Main Authors: Li, Zhaotong, Wu, Min, Teo, Chee-Chong, Yuen, Kum Fai
Other Authors: School of Civil and Environmental Engineering
Format: Article
Language:English
Published: 2024
Subjects:
Engineering
Signaling theory
Last-mile delivery
Online Access:https://hdl.handle.net/10356/175844
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Institution: Nanyang Technological University
Language: English

Internet

https://hdl.handle.net/10356/175844

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