Consumer perception of last-mile delivery: temporal and spatial factors with attributional bias

• المؤلف الرئيسي: Ma, Bohao
• مؤلفون آخرون: Teo Chee Chong
• التنسيق: Thesis-Doctor of Philosophy
• اللغة: English
• منشور في: Nanyang Technological University 2025
• الموضوعات: Business and Management; Last-mile delivery; Discrete choice model; On-demand food delivery; Parcel locker; Geospatial information system; Attribution theory
• الوصول للمادة أونلاين: https://hdl.handle.net/10356/181938

With the rapid development of e-commerce activities, Last-Mile Delivery (LMD) operations have become a vital part of both business success and urban transportation systems. Different from other parts of the supply chain, LMD is characterised by consumer empowerment, and it is therefore imperative to...