Consumer perception of last-mile delivery: temporal and spatial factors with attributional bias
With the rapid development of e-commerce activities, Last-Mile Delivery (LMD) operations have become a vital part of both business success and urban transportation systems. Different from other parts of the supply chain, LMD is characterised by consumer empowerment, and it is therefore imperative to...
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| Format: | Thesis-Doctor of Philosophy |
| Language: | English |
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Nanyang Technological University
2025
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| Online Access: | https://hdl.handle.net/10356/181938 |
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| Institution: | Nanyang Technological University |
| Language: | English |