Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.

This study assessed the KM readiness in a local SME in Singapore. The study assumed the form of a survey that was administered to employees within the SME. The study concluded that it is important to consider KM development within the unique context of a company.

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Bibliographic Details
Main Author: Seah, Herman Guan Hong.
Other Authors: Chaudhry, Abdus Sattar
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/1978
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-1978
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spelling sg-ntu-dr.10356-19782019-12-10T13:23:04Z Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore. Seah, Herman Guan Hong. Chaudhry, Abdus Sattar Wee Kim Wee School of Communication and Information DRNTU::Library and information science::Knowledge management This study assessed the KM readiness in a local SME in Singapore. The study assumed the form of a survey that was administered to employees within the SME. The study concluded that it is important to consider KM development within the unique context of a company. Master of Science (Information Studies) 2008-09-10T08:37:49Z 2008-09-10T08:37:49Z 2002 2002 Thesis http://hdl.handle.net/10356/1978 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
country Singapore
collection DR-NTU
topic DRNTU::Library and information science::Knowledge management
spellingShingle DRNTU::Library and information science::Knowledge management
Seah, Herman Guan Hong.
Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
description This study assessed the KM readiness in a local SME in Singapore. The study assumed the form of a survey that was administered to employees within the SME. The study concluded that it is important to consider KM development within the unique context of a company.
author2 Chaudhry, Abdus Sattar
author_facet Chaudhry, Abdus Sattar
Seah, Herman Guan Hong.
format Theses and Dissertations
author Seah, Herman Guan Hong.
author_sort Seah, Herman Guan Hong.
title Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
title_short Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
title_full Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
title_fullStr Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
title_full_unstemmed Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
title_sort challenge and response of smes towards the knowledge-based economy : a case study of assessment of km readiness in service quality centre of singapore.
publishDate 2008
url http://hdl.handle.net/10356/1978
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