Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.

• Main Author: Seah, Herman Guan Hong.
• Other Authors: Chaudhry, Abdus Sattar
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Library and information science::Knowledge management
• Online Access: http://hdl.handle.net/10356/1978
• Institution: Nanyang Technological University

This study assessed the KM readiness in a local SME in Singapore. The study assumed the form of a survey that was administered to employees within the SME. The study concluded that it is important to consider KM development within the unique context of a company.