Challenge and response of SMES towards the knowledge-based economy : a case study of assessment of KM readiness in service quality centre of Singapore.
This study assessed the KM readiness in a local SME in Singapore. The study assumed the form of a survey that was administered to employees within the SME. The study concluded that it is important to consider KM development within the unique context of a company.
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | http://hdl.handle.net/10356/1978 |
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| Institution: | Nanyang Technological University |