Document management system for handling public feedback

• Main Author: Wai, Hui Ling
• Other Authors: Khoo, Christopher Soo Guan
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Library and information science::Libraries::Information organization; DRNTU::Business::Public relations
• Online Access: http://hdl.handle.net/10356/2040
• Institution: Nanyang Technological University

This report describes how an information management system was developed in one of the Divisions in the Building and Construction Authority (BCA), a statutory board, in Singapore. Staff members in this division handle feedback from the public on issues pertaining to the construction industry in Sing...