Document management system for handling public feedback

This report describes how an information management system was developed in one of the Divisions in the Building and Construction Authority (BCA), a statutory board, in Singapore. Staff members in this division handle feedback from the public on issues pertaining to the construction industry in Sing...

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Bibliographic Details
Main Author: Wai, Hui Ling
Other Authors: Khoo, Christopher Soo Guan
Format: Theses and Dissertations
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/2040
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Institution: Nanyang Technological University
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