A qualitative study of information seeking and use in the professional workplace context : using the sense-making approach
Although many researchers agree to the importance of adopting a "situational" approach to study information seeking and use, what they mean by "situational" differs. Most user studies define "workplace domain" as a "situation", and expect to find constancies o...
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| Format: | Theses and Dissertations |
| Published: |
2008
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| Online Access: | http://hdl.handle.net/10356/2357 |
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| Institution: | Nanyang Technological University |
| Summary: | Although many researchers agree to the importance of adopting a "situational" approach to study information seeking and use, what they mean by "situational" differs. Most user studies define "workplace domain" as a "situation", and expect to find constancies of information needs, information seeking and use behaviors for people belonging to the same workplace domain across time. This study aims to adopt an alternative "situational" perspective, by studying individual's information seeking and use behaviors as embedded in time, and examine how these behaviors change as situations change. |
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