A qualitative study of information seeking and use in the professional workplace context : using the sense-making approach

• Main Author: Cheuk, Bonnie Wai-yi.
• Other Authors: School of Computer Engineering
• Format: Theses and Dissertations
• Published: 2008
• Subjects: DRNTU::Engineering::Computer science and engineering::Information systems::Information storage and retrieval
• Online Access: http://hdl.handle.net/10356/2357
• Institution: Nanyang Technological University

Although many researchers agree to the importance of adopting a "situational" approach to study information seeking and use, what they mean by "situational" differs. Most user studies define "workplace domain" as a "situation", and expect to find constancies o...