Reducing outpatient waiting time with a simulated queuing model

• Main Author: Lim, Lionel Guo Liang.
• Other Authors: School of Mechanical and Aerospace Engineering
• Format: Final Year Project
• Language: English
• Published: 2010
• Subjects: DRNTU::Engineering::Industrial engineering::Operations research
• Online Access: http://hdl.handle.net/10356/39485
• Institution: Nanyang Technological University

In an effort to stay competitive with each other, hospitals in Singapore are constantly looking into avenues to improve the level of their service quality. This is especially important, in view of the aging population, which is the main cause for the increasing demand for healthcare services. One of...