Measuring the level of audit service quality in the CPA firms of Singapore-customer's and service provider's perspectives.

• Main Author: Gupta Subhadra Devi.
• Other Authors: Foo See Liang
• Format: Theses and Dissertations
• Language: English
• Published: 2011
• Subjects: DRNTU::Business::Accounting
• Online Access: http://hdl.handle.net/10356/42763
• Institution: Nanyang Technological University

First of all, the importance of quality is the result of a competitive business environment. As more similar businesses spring up, as is the case in the 1990s, organisations start searching for a competitive edge, i.e. a strategic uniqueness, which will distinguish them from their competition One...