Service quality gaps in container liner industry

Shipping has always played an important role in facilitating international trade and globalization. Container liner shipping constitutes a significant segment of the shipping market. To survive and prosper in the container liner industry, quality shipping services are required. The research seeks to...

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Bibliographic Details
Main Author: Neo, Gina Xin Ye
Other Authors: School of Civil and Environmental Engineering
Format: Final Year Project
Language:English
Published: 2013
Subjects:
Online Access:http://hdl.handle.net/10356/52906
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Institution: Nanyang Technological University
Language: English