Category management - a local perspective

The purpose of this report is to: (1) study the category management concept in-depth; (2) discuss what its possible benefits and costs are; and (3) explore the practical implications category management has on the local businesses. The methodology of this thesis uses the approach of a case study. Im...

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Bibliographic Details
Main Authors: Chong, Mavis Mei Ling, Peh, Lee Kuan, Poh, Kirby
Other Authors: Nanyang Business School
Format: Final Year Project
Language:English
Published: 2014
Subjects:
Online Access:http://hdl.handle.net/10356/55570
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Institution: Nanyang Technological University
Language: English
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Summary:The purpose of this report is to: (1) study the category management concept in-depth; (2) discuss what its possible benefits and costs are; and (3) explore the practical implications category management has on the local businesses. The methodology of this thesis uses the approach of a case study. Important findings of this research include: category management does increase sales; and the retailer is able to handle its assets more efficiently. However, with the implementation of category management, the retailer has to forgo attending to the needs of a portion of its customers. In conclusion, category management is a very useful tool that local manufacturers and retailers should adopt, provided that the manufacturer owns a leading brand; the retailer uses point-of-sales terminals; both have the support of their top management with organisational structures that facilitate the adoption of the management process, and the employees that are dedicated to make the process a success.