Coffee connection : a case study on service quality

• Main Authors: Leong, Emily Lee Li, Lim, Mei Ling, Loh, Hui Hsien
• Other Authors: Gan Lay Hong, Pauline
• Format: Final Year Project
• Published: 2014
• Subjects: DRNTU::Business::Marketing::Customer services
• Online Access: http://hdl.handle.net/10356/57621
• Institution: Nanyang Technological University

180 p.