CRM for regional banks : an analysis of strategy, technology and implementation.

This report studied the CRM for regional banks: an analysis of strategy, technology and implementation.

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Bibliographic Details
Main Author: Binz, Christian.
Other Authors: Senn, Christoph
Format: Theses and Dissertations
Language:English
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/7190
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Institution: Nanyang Technological University
Language: English