Let's vote to classify authentic and manipulative online reviews : the role of comprehensibility, informativeness and writing style

• Main Authors: Banerjee, Snehasish, Chua, Alton Y. K., Kim, Jung-Jae
• Other Authors: Wee Kim Wee School of Communication and Information
• Format: Conference or Workshop Item
• Language: English
• Published: 2015
• Subjects: Online reviews; Authentic; Manipulative; Classification; Voting; Comprehensibility; Informativeness; Writing style
• Online Access: https://hdl.handle.net/10356/80816; http://hdl.handle.net/10220/38862
• Institution: Nanyang Technological University

Scholars increasingly seek to investigate differences between authentic and manipulative online reviews. A common line of research argues that authentic and manipulative reviews are distinguishable based on three textual characteristics, namely, comprehensibility, informativeness and writing style....