Dissecting genuine and deceptive kudos : the case of online hotel reviews

As users continue to rely on online hotel reviews for making purchase decisions, the trend of posting deceptive reviews to heap praises and kudos is gradually becoming a well-established e-business malpractice. Conceivably, it is not trivial for users to distinguish between genuine and deceptive kud...

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Bibliographic Details
Main Authors: Banerjee, Snehasish, Chua, Alton, Y. K.
Other Authors: Wee Kim Wee School of Communication and Information
Format: Article
Language:English
Published: 2015
Subjects:
Online Access:https://hdl.handle.net/10356/80894
http://hdl.handle.net/10220/38863
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Institution: Nanyang Technological University
Language: English
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