Liberalization in the mobile phone industry and its impact on Singapore consumers.

A study on the perceived effects of liberalization in the mobile phone industry. Also touched on the issue of customer loyalty and performance evaluation for the 3 main mobile telecom operators (SingTel, MobileOne, and StarHub).

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Bibliographic Details
Main Authors: Tan, Chee Guan., Lim, Kenny Kain Ming., Ng, Kong Chian.
Other Authors: Gupta, Vivek
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/8495
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Institution: Nanyang Technological University
Description
Summary:A study on the perceived effects of liberalization in the mobile phone industry. Also touched on the issue of customer loyalty and performance evaluation for the 3 main mobile telecom operators (SingTel, MobileOne, and StarHub).