English versus Chinese: A Cross-Lingual Study of Community Question Answering Sites

This paper conducts a cross-lingual study across six community question answering sites (CQAs) from two popular languages used on the internet, English and Chinese. The CQAs from the two languages are compared on the basis of three perspectives, namely, answer quality, answer responsiveness, and cor...

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Bibliographic Details
Main Authors: Chua, Alton Yeow Kuan, Banerjee, Snehasish
Other Authors: Wee Kim Wee School of Communication and Information
Format: Conference or Workshop Item
Language:English
Published: 2017
Subjects:
Online Access:https://hdl.handle.net/10356/85830
http://hdl.handle.net/10220/43862
http://www.iaeng.org/publication/IMECS2013/IMECS2013_pp368-373.pdf
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Institution: Nanyang Technological University
Language: English
Description
Summary:This paper conducts a cross-lingual study across six community question answering sites (CQAs) from two popular languages used on the internet, English and Chinese. The CQAs from the two languages are compared on the basis of three perspectives, namely, answer quality, answer responsiveness, and corpus comprehensiveness. Results indicate that there exist no statistically significant differences between the English CQAs and the Chinese CQAs in terms of answer quality. However, English CQAs appear to fare better in terms of answer responsiveness, whereas Chinese CQAs seem to perform better in terms of corpus comprehensiveness. The implications of the findings are discussed. Finally, the paper concludes with notes on limitations and future work.