Quality of online finanical services.

Quality of online finanical services.

Today, with the increasing popularity of online financial services, there is a need to be able to identify the determinants that customers use to evaluate the online financial services that they are engaging in. This study attempted to extensively identify key quality attributes of the online financ...

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Bibliographic Details
Main Authors: Kong, Rui Ye., Lee, Limin., Tay, Minyi.
Other Authors: Lee, Pui Mun
Format: Final Year Project
Published: 2008
Subjects:
DRNTU::Business::Marketing::Customer services
Online Access:http://hdl.handle.net/10356/8834
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-8834
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spelling sg-ntu-dr.10356-88342023-05-19T06:24:07Z Quality of online finanical services. Kong, Rui Ye. Lee, Limin. Tay, Minyi. Lee, Pui Mun Nanyang Business School DRNTU::Business::Marketing::Customer services Today, with the increasing popularity of online financial services, there is a need to be able to identify the determinants that customers use to evaluate the online financial services that they are engaging in. This study attempted to extensively identify key quality attributes of the online financial services by analyzing the users’ perceptions and feedback. 2008-09-24T07:25:32Z 2008-09-24T07:25:32Z 2003 2003 Final Year Project (FYP) http://hdl.handle.net/10356/8834 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Marketing::Customer services
spellingShingle DRNTU::Business::Marketing::Customer services
Kong, Rui Ye.
Lee, Limin.
Tay, Minyi.
Quality of online finanical services.
description Today, with the increasing popularity of online financial services, there is a need to be able to identify the determinants that customers use to evaluate the online financial services that they are engaging in. This study attempted to extensively identify key quality attributes of the online financial services by analyzing the users’ perceptions and feedback.
author2 Lee, Pui Mun
author_facet Lee, Pui Mun
Kong, Rui Ye.
Lee, Limin.
Tay, Minyi.
format Final Year Project
author Kong, Rui Ye.
Lee, Limin.
Tay, Minyi.
author_sort Kong, Rui Ye.
title Quality of online finanical services.
title_short Quality of online finanical services.
title_full Quality of online finanical services.
title_fullStr Quality of online finanical services.
title_full_unstemmed Quality of online finanical services.
title_sort quality of online finanical services.
publishDate 2008
url http://hdl.handle.net/10356/8834
_version_ 1770563885621837824

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