A crisis management model : a look at Singapore Airlines with the SARS case.

The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in m...

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Bibliographic Details
Main Authors:	Fong, Chee Yong., Lem, Hong Jie., Hong, Zheng Qi.
Other Authors:	Kim, Chang Su
Format:	Final Year Project
Published:	2008
Subjects:	DRNTU::Business::Management::Crisis management
Online Access:	http://hdl.handle.net/10356/9173
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	Nanyang Technological University

id	sg-ntu-dr.10356-9173
record_format	dspace
spelling	sg-ntu-dr.10356-91732023-05-19T06:08:59Z A crisis management model : a look at Singapore Airlines with the SARS case. Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. Kim, Chang Su Nanyang Business School DRNTU::Business::Management::Crisis management The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in managing the crisis better. 2008-09-24T07:29:23Z 2008-09-24T07:29:23Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9173 Nanyang Technological University application/pdf
institution	Nanyang Technological University
building	NTU Library
continent	Asia
country	Singapore Singapore
content_provider	NTU Library
collection	DR-NTU
topic	DRNTU::Business::Management::Crisis management
spellingShingle	DRNTU::Business::Management::Crisis management Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi. A crisis management model : a look at Singapore Airlines with the SARS case.
description	The SARS crisis has tremendous impact on Singapore Airlines. Despite any misgivings that SIA might have done, it has performed quite well overall. With the existence of good crisis management plans, maintaining good relationships with various publics during the pre-crisis phase, it can help SIA in managing the crisis better.
author2	Kim, Chang Su
author_facet	Kim, Chang Su Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi.
format	Final Year Project
author	Fong, Chee Yong. Lem, Hong Jie. Hong, Zheng Qi.
author_sort	Fong, Chee Yong.
title	A crisis management model : a look at Singapore Airlines with the SARS case.
title_short	A crisis management model : a look at Singapore Airlines with the SARS case.
title_full	A crisis management model : a look at Singapore Airlines with the SARS case.
title_fullStr	A crisis management model : a look at Singapore Airlines with the SARS case.
title_full_unstemmed	A crisis management model : a look at Singapore Airlines with the SARS case.
title_sort	crisis management model : a look at singapore airlines with the sars case.
publishDate	2008
url	http://hdl.handle.net/10356/9173
_version_	1770567160695881728

A crisis management model : a look at Singapore Airlines with the SARS case.

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