Variety seeking in the Singapore service industry.

This exploratory research looks at whether consumers display higher variety seeking tendencies in low involvement services (versus high involvement); services with hedonic elements (versus utilitarian services); hybrid services (versus non-hybrid services); standardized services (versus customized...

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Main Authors: Long, Zhenjie., See, Yuat Beng., Sim, Catherine Ung Mei.
Other Authors: Sivakumaran, Bharadhwaj
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9530
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Institution: Nanyang Technological University
id sg-ntu-dr.10356-9530
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spelling sg-ntu-dr.10356-95302023-05-19T07:23:13Z Variety seeking in the Singapore service industry. Long, Zhenjie. See, Yuat Beng. Sim, Catherine Ung Mei. Sivakumaran, Bharadhwaj Nanyang Business School DRNTU::Business::Industries and labor This exploratory research looks at whether consumers display higher variety seeking tendencies in low involvement services (versus high involvement); services with hedonic elements (versus utilitarian services); hybrid services (versus non-hybrid services); standardized services (versus customized services); informal service relationship (versus formal service relationship); and services with low customer contact (versus high customer contact). 2008-09-24T07:33:22Z 2008-09-24T07:33:22Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9530 Nanyang Technological University application/pdf
institution Nanyang Technological University
building NTU Library
continent Asia
country Singapore
Singapore
content_provider NTU Library
collection DR-NTU
topic DRNTU::Business::Industries and labor
spellingShingle DRNTU::Business::Industries and labor
Long, Zhenjie.
See, Yuat Beng.
Sim, Catherine Ung Mei.
Variety seeking in the Singapore service industry.
description This exploratory research looks at whether consumers display higher variety seeking tendencies in low involvement services (versus high involvement); services with hedonic elements (versus utilitarian services); hybrid services (versus non-hybrid services); standardized services (versus customized services); informal service relationship (versus formal service relationship); and services with low customer contact (versus high customer contact).
author2 Sivakumaran, Bharadhwaj
author_facet Sivakumaran, Bharadhwaj
Long, Zhenjie.
See, Yuat Beng.
Sim, Catherine Ung Mei.
format Final Year Project
author Long, Zhenjie.
See, Yuat Beng.
Sim, Catherine Ung Mei.
author_sort Long, Zhenjie.
title Variety seeking in the Singapore service industry.
title_short Variety seeking in the Singapore service industry.
title_full Variety seeking in the Singapore service industry.
title_fullStr Variety seeking in the Singapore service industry.
title_full_unstemmed Variety seeking in the Singapore service industry.
title_sort variety seeking in the singapore service industry.
publishDate 2008
url http://hdl.handle.net/10356/9530
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