Variety seeking in the Singapore service industry.
This exploratory research looks at whether consumers display higher variety seeking tendencies in low involvement services (versus high involvement); services with hedonic elements (versus utilitarian services); hybrid services (versus non-hybrid services); standardized services (versus customized...
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2008
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Online Access: | http://hdl.handle.net/10356/9530 |
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sg-ntu-dr.10356-95302023-05-19T07:23:13Z Variety seeking in the Singapore service industry. Long, Zhenjie. See, Yuat Beng. Sim, Catherine Ung Mei. Sivakumaran, Bharadhwaj Nanyang Business School DRNTU::Business::Industries and labor This exploratory research looks at whether consumers display higher variety seeking tendencies in low involvement services (versus high involvement); services with hedonic elements (versus utilitarian services); hybrid services (versus non-hybrid services); standardized services (versus customized services); informal service relationship (versus formal service relationship); and services with low customer contact (versus high customer contact). 2008-09-24T07:33:22Z 2008-09-24T07:33:22Z 2004 2004 Final Year Project (FYP) http://hdl.handle.net/10356/9530 Nanyang Technological University application/pdf |
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DRNTU::Business::Industries and labor Long, Zhenjie. See, Yuat Beng. Sim, Catherine Ung Mei. Variety seeking in the Singapore service industry. |
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This exploratory research looks at whether consumers display higher variety seeking tendencies in low involvement services (versus high involvement); services with hedonic elements (versus utilitarian services); hybrid services (versus non-hybrid services); standardized services (versus customized services); informal service relationship (versus formal service relationship); and services with low customer contact (versus high customer contact). |
author2 |
Sivakumaran, Bharadhwaj |
author_facet |
Sivakumaran, Bharadhwaj Long, Zhenjie. See, Yuat Beng. Sim, Catherine Ung Mei. |
format |
Final Year Project |
author |
Long, Zhenjie. See, Yuat Beng. Sim, Catherine Ung Mei. |
author_sort |
Long, Zhenjie. |
title |
Variety seeking in the Singapore service industry. |
title_short |
Variety seeking in the Singapore service industry. |
title_full |
Variety seeking in the Singapore service industry. |
title_fullStr |
Variety seeking in the Singapore service industry. |
title_full_unstemmed |
Variety seeking in the Singapore service industry. |
title_sort |
variety seeking in the singapore service industry. |
publishDate |
2008 |
url |
http://hdl.handle.net/10356/9530 |
_version_ |
1772826093146865664 |