Creating a digital web based system for operational efficiency : the case of NTUC income
This paper presents a case study on NTUC Income’s Business Process Reengineering efforts and explores the reasons behind its resounding success.
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| Main Authors: | , , |
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| Other Authors: | |
| Format: | Final Year Project |
| Published: |
2008
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| Subjects: | |
| Online Access: | http://hdl.handle.net/10356/9667 |
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| Institution: | Nanyang Technological University |