Why consumers do not use phone banking in Singapore: an exploratory study.

To identify the reasons why consumers do not use phone banking and explore the usage distribution of Phone banking in future.

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Bibliographic Details
Main Authors: Chew, Jane Li Yun., Neo, Yin Chou., Toh, Pei Chyi.
Other Authors: Gerrard, Philip
Format: Final Year Project
Published: 2008
Subjects:
Online Access:http://hdl.handle.net/10356/9681
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Institution: Nanyang Technological University