Why consumers do not use phone banking in Singapore: an exploratory study.
To identify the reasons why consumers do not use phone banking and explore the usage distribution of Phone banking in future.
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Main Authors: | Chew, Jane Li Yun., Neo, Yin Chou., Toh, Pei Chyi. |
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Other Authors: | Gerrard, Philip |
Format: | Final Year Project |
Published: |
2008
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Subjects: | |
Online Access: | http://hdl.handle.net/10356/9681 |
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Institution: | Nanyang Technological University |
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