Exploratory study of the public's perception towards corporate responses.
This exploratory study seeks to provide insight to the written mode of complaint responses as it has been found that the most preferred method of communicating opinions in the region is writing in to a newspaper. The Straits Times (ST) was chosen as our main source of primary data because of its wid...
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sg-ntu-dr.10356-97072023-05-19T07:23:13Z Exploratory study of the public's perception towards corporate responses. Mak, Wai Fung. Tan, Jessica Geok Peng. Zhuo, Suzhen. Wong, Irene Foong Heng Nanyang Business School DRNTU::Business::Management::Communication This exploratory study seeks to provide insight to the written mode of complaint responses as it has been found that the most preferred method of communicating opinions in the region is writing in to a newspaper. The Straits Times (ST) was chosen as our main source of primary data because of its wide readership in Singapore. 2008-09-24T07:35:17Z 2008-09-24T07:35:17Z 2005 2005 Final Year Project (FYP) http://hdl.handle.net/10356/9707 Nanyang Technological University application/pdf |
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DRNTU::Business::Management::Communication Mak, Wai Fung. Tan, Jessica Geok Peng. Zhuo, Suzhen. Exploratory study of the public's perception towards corporate responses. |
description |
This exploratory study seeks to provide insight to the written mode of complaint responses as it has been found that the most preferred method of communicating opinions in the region is writing in to a newspaper. The Straits Times (ST) was chosen as our main source of primary data because of its wide readership in Singapore. |
author2 |
Wong, Irene Foong Heng |
author_facet |
Wong, Irene Foong Heng Mak, Wai Fung. Tan, Jessica Geok Peng. Zhuo, Suzhen. |
format |
Final Year Project |
author |
Mak, Wai Fung. Tan, Jessica Geok Peng. Zhuo, Suzhen. |
author_sort |
Mak, Wai Fung. |
title |
Exploratory study of the public's perception towards corporate responses. |
title_short |
Exploratory study of the public's perception towards corporate responses. |
title_full |
Exploratory study of the public's perception towards corporate responses. |
title_fullStr |
Exploratory study of the public's perception towards corporate responses. |
title_full_unstemmed |
Exploratory study of the public's perception towards corporate responses. |
title_sort |
exploratory study of the public's perception towards corporate responses. |
publishDate |
2008 |
url |
http://hdl.handle.net/10356/9707 |
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1772827879642497024 |