Customer satisfaction in taxi industry.
This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service.
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| Format: | Final Year Project |
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2008
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| Online Access: | http://hdl.handle.net/10356/9952 |
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| Institution: | Nanyang Technological University |
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sg-ntu-dr.10356-99522023-05-19T05:41:38Z Customer satisfaction in taxi industry. Ker, Edwin. Tan, Hong Yong. Wong, Yoke Yee. Wu, Yuan Nanyang Business School DRNTU::Business::Industries and labor This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service. 2008-09-24T07:38:10Z 2008-09-24T07:38:10Z 2006 2006 Final Year Project (FYP) http://hdl.handle.net/10356/9952 Nanyang Technological University application/pdf |
| institution |
Nanyang Technological University |
| building |
NTU Library |
| continent |
Asia |
| country |
Singapore Singapore |
| content_provider |
NTU Library |
| collection |
DR-NTU |
| topic |
DRNTU::Business::Industries and labor |
| spellingShingle |
DRNTU::Business::Industries and labor Ker, Edwin. Tan, Hong Yong. Wong, Yoke Yee. Customer satisfaction in taxi industry. |
| description |
This research seeks to examine the level of customer satisfaction in the Singapore Taxi Industry. It provides a guide for taxi operators to know which are the factors that may be lacking in the provision of quality service. |
| author2 |
Wu, Yuan |
| author_facet |
Wu, Yuan Ker, Edwin. Tan, Hong Yong. Wong, Yoke Yee. |
| format |
Final Year Project |
| author |
Ker, Edwin. Tan, Hong Yong. Wong, Yoke Yee. |
| author_sort |
Ker, Edwin. |
| title |
Customer satisfaction in taxi industry. |
| title_short |
Customer satisfaction in taxi industry. |
| title_full |
Customer satisfaction in taxi industry. |
| title_fullStr |
Customer satisfaction in taxi industry. |
| title_full_unstemmed |
Customer satisfaction in taxi industry. |
| title_sort |
customer satisfaction in taxi industry. |
| publishDate |
2008 |
| url |
http://hdl.handle.net/10356/9952 |
| _version_ |
1770566362676068352 |