Consumer cheating on service guarantees : an experimental study
Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-046
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| Format: | Working Paper/Technical Report |
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2018
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| Online Access: | http://scholarbank.nus.edu.sg/handle/10635/140316 |
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sg-nus-scholar.10635-1403162019-04-23T08:58:20Z Consumer cheating on service guarantees : an experimental study Wirtz, Jochen Kum, Doreen MARKETING Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-046 1-35 2018-04-19T03:34:51Z 2018-04-19T03:34:51Z 1999-06 Working Paper/Technical Report Wirtz, Jochen, Kum, Doreen (1999-06). Consumer cheating on service guarantees : an experimental study. Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-046 : 1-35. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/140316 Research Paper Series; 1999-046 |
| institution |
National University of Singapore |
| building |
NUS Library |
| country |
Singapore |
| collection |
ScholarBank@NUS |
| description |
Research Paper Series (National University of Singapore. Faculty of Business Administration); 1999-046 |
| author2 |
MARKETING |
| author_facet |
MARKETING Wirtz, Jochen Kum, Doreen |
| format |
Working Paper/Technical Report |
| author |
Wirtz, Jochen Kum, Doreen |
| spellingShingle |
Wirtz, Jochen Kum, Doreen Consumer cheating on service guarantees : an experimental study |
| author_sort |
Wirtz, Jochen |
| title |
Consumer cheating on service guarantees : an experimental study |
| title_short |
Consumer cheating on service guarantees : an experimental study |
| title_full |
Consumer cheating on service guarantees : an experimental study |
| title_fullStr |
Consumer cheating on service guarantees : an experimental study |
| title_full_unstemmed |
Consumer cheating on service guarantees : an experimental study |
| title_sort |
consumer cheating on service guarantees : an experimental study |
| publishDate |
2018 |
| url |
http://scholarbank.nus.edu.sg/handle/10635/140316 |
| _version_ |
1681097966480261120 |