Determinants of consumer cheating on service guarantees : results from three experimental studies

Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049

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Bibliographic Details
Main Authors:	Wirtz, Jochen, Kum, Doreen
Other Authors:	MARKETING
Format:	Working Paper/Technical Report
Published:	2018
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/140383
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Institution:	National University of Singapore

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spelling	sg-nus-scholar.10635-1403832024-11-13T11:18:08Z Determinants of consumer cheating on service guarantees : results from three experimental studies Wirtz, Jochen Kum, Doreen MARKETING Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049 1-55 2018-04-19T04:15:12Z 2018-04-19T04:15:12Z 2000-10 Working Paper/Technical Report Wirtz, Jochen, Kum, Doreen (2000-10). Determinants of consumer cheating on service guarantees : results from three experimental studies. Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049 : 1-55. ScholarBank@NUS Repository. http://scholarbank.nus.edu.sg/handle/10635/140383 Research Paper Series; 2000-049
institution	National University of Singapore
building	NUS Library
continent	Asia
country	Singapore Singapore
content_provider	NUS Library
collection	ScholarBank@NUS
description	Research Paper Series (National University of Singapore. Faculty of Business Administration); 2000-049
author2	MARKETING
author_facet	MARKETING Wirtz, Jochen Kum, Doreen
format	Working Paper/Technical Report
author	Wirtz, Jochen Kum, Doreen
spellingShingle	Wirtz, Jochen Kum, Doreen Determinants of consumer cheating on service guarantees : results from three experimental studies
author_sort	Wirtz, Jochen
title	Determinants of consumer cheating on service guarantees : results from three experimental studies
title_short	Determinants of consumer cheating on service guarantees : results from three experimental studies
title_full	Determinants of consumer cheating on service guarantees : results from three experimental studies
title_fullStr	Determinants of consumer cheating on service guarantees : results from three experimental studies
title_full_unstemmed	Determinants of consumer cheating on service guarantees : results from three experimental studies
title_sort	determinants of consumer cheating on service guarantees : results from three experimental studies
publishDate	2018
url	http://scholarbank.nus.edu.sg/handle/10635/140383
_version_	1821214115153051648

Determinants of consumer cheating on service guarantees : results from three experimental studies

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