Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries

Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries

10.1108/JOSM-02-2017-0055

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Bibliographic Details
Main Authors: Subramony M., Ehrhart K., Groth M., Holtom B.C., van Jaarsveld D.D., Yagil D., Darabi T., Walker D., Bowen D.E., Fisk R.P., Grönroos C., WIRTZ,JOCHEN
Other Authors: MARKETING
Format: Article
Published: Emerald Publishing Limited 2018
Subjects:
Service management
Stress
Interdisciplinary research
Human resource management
Employees
Turnover
Emotional labour
Service climate
Online Access:http://scholarbank.nus.edu.sg/handle/10635/145701
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Institution: National University of Singapore
Description
Summary:10.1108/JOSM-02-2017-0055

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