Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries

10.1108/JOSM-02-2017-0055

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Bibliographic Details
Main Authors: Subramony M., Ehrhart K., Groth M., Holtom B.C., van Jaarsveld D.D., Yagil D., Darabi T., Walker D., Bowen D.E., Fisk R.P., Grönroos C., WIRTZ,JOCHEN
Other Authors: MARKETING
Format: Article
Published: Emerald Publishing Limited 2018
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Online Access:http://scholarbank.nus.edu.sg/handle/10635/145701
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Institution: National University of Singapore
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spelling sg-nus-scholar.10635-1457012024-04-17T02:01:06Z Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries Subramony M. Ehrhart K. Groth M. Holtom B.C. van Jaarsveld D.D. Yagil D. Darabi T. Walker D. Bowen D.E. Fisk R.P. Grönroos C. WIRTZ,JOCHEN MARKETING Service management Stress Interdisciplinary research Human resource management Employees Turnover Emotional labour Service climate 10.1108/JOSM-02-2017-0055 Journal of Service Management 28 5 837-865 2018-08-14T00:55:26Z 2018-08-14T00:55:26Z 2017-07-08 Article Subramony M., Ehrhart K., Groth M., Holtom B.C., van Jaarsveld D.D., Yagil D., Darabi T., Walker D., Bowen D.E., Fisk R.P., Grönroos C., WIRTZ,JOCHEN (2017-07-08). Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries. Journal of Service Management 28 (5) : 837-865. ScholarBank@NUS Repository. https://doi.org/10.1108/JOSM-02-2017-0055 17575818 http://scholarbank.nus.edu.sg/handle/10635/145701 000416079500002 Emerald Publishing Limited
institution National University of Singapore
building NUS Library
continent Asia
country Singapore
Singapore
content_provider NUS Library
collection ScholarBank@NUS
topic Service management
Stress
Interdisciplinary research
Human resource management
Employees
Turnover
Emotional labour
Service climate
spellingShingle Service management
Stress
Interdisciplinary research
Human resource management
Employees
Turnover
Emotional labour
Service climate
Subramony M.
Ehrhart K.
Groth M.
Holtom B.C.
van Jaarsveld D.D.
Yagil D.
Darabi T.
Walker D.
Bowen D.E.
Fisk R.P.
Grönroos C.
WIRTZ,JOCHEN
Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries
description 10.1108/JOSM-02-2017-0055
author2 MARKETING
author_facet MARKETING
Subramony M.
Ehrhart K.
Groth M.
Holtom B.C.
van Jaarsveld D.D.
Yagil D.
Darabi T.
Walker D.
Bowen D.E.
Fisk R.P.
Grönroos C.
WIRTZ,JOCHEN
format Article
author Subramony M.
Ehrhart K.
Groth M.
Holtom B.C.
van Jaarsveld D.D.
Yagil D.
Darabi T.
Walker D.
Bowen D.E.
Fisk R.P.
Grönroos C.
WIRTZ,JOCHEN
author_sort Subramony M.
title Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries
title_short Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries
title_full Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries
title_fullStr Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries
title_full_unstemmed Accelerating employee-related scholarship in service management: Research streams, propositions, and commentaries
title_sort accelerating employee-related scholarship in service management: research streams, propositions, and commentaries
publisher Emerald Publishing Limited
publishDate 2018
url http://scholarbank.nus.edu.sg/handle/10635/145701
_version_ 1800913349757632512