HOW SERVICE PROVIDERS REACT TO AND ATTRIBUTE CUSTOMER VOICE BEHAVIOR: A FRAMEWORK OF SELF-ENHANCEMENT AND SELF-PROTECTION MOTIVES

Ph.D

Saved in:

Bibliographic Details
Main Author:	LEE XUE REN RANDY
Other Authors:	MANAGEMENT AND ORGANISATION
Format:	Theses and Dissertations
Language:	English
Published:	2021
Subjects:	voice, self-reflexivity, self-image, performance, withdrawal, attributions
Online Access:	https://scholarbank.nus.edu.sg/handle/10635/194719
Tags:	Add Tag No Tags, Be the first to tag this record!
Institution:	National University of Singapore
Language:	English

Be the first to leave a comment!

Similar Items