Biometrics: The next frontier in service excellence, productivity and security in the service sector

Biometrics: The next frontier in service excellence, productivity and security in the service sector

10.1108/09604520610639937

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Bibliographic Details
Main Authors: Heracleous, L., Wirtz, J.
Other Authors: MARKETING
Format: Article
Published: 2013
Subjects:
Airlines
Service delivery
Singapore
Strategic alignment
Online Access:http://scholarbank.nus.edu.sg/handle/10635/43837
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Institution: National University of Singapore
Description
Summary:10.1108/09604520610639937

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