Biometrics: The next frontier in service excellence, productivity and security in the service sector

10.1108/09604520610639937

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Bibliographic Details
Main Authors:	Heracleous, L., Wirtz, J.
Other Authors:	MARKETING
Format:	Article
Published:	2013
Subjects:	Airlines Service delivery Singapore Strategic alignment
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/43837
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-43837
record_format	dspace
spelling	sg-nus-scholar.10635-438372015-01-06T01:49:38Z Biometrics: The next frontier in service excellence, productivity and security in the service sector Heracleous, L. Wirtz, J. MARKETING Airlines Service delivery Singapore Strategic alignment 10.1108/09604520610639937 Managing Service Quality 16 1 12-22 2013-10-09T02:46:33Z 2013-10-09T02:46:33Z 2006 Article Heracleous, L.,Wirtz, J. (2006). Biometrics: The next frontier in service excellence, productivity and security in the service sector. Managing Service Quality 16 (1) : 12-22. ScholarBank@NUS Repository. <a href="https://doi.org/10.1108/09604520610639937" target="_blank">https://doi.org/10.1108/09604520610639937</a> 09604529 http://scholarbank.nus.edu.sg/handle/10635/43837 NOT_IN_WOS Scopus
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
topic	Airlines Service delivery Singapore Strategic alignment
spellingShingle	Airlines Service delivery Singapore Strategic alignment Heracleous, L. Wirtz, J. Biometrics: The next frontier in service excellence, productivity and security in the service sector
description	10.1108/09604520610639937
author2	MARKETING
author_facet	MARKETING Heracleous, L. Wirtz, J.
format	Article
author	Heracleous, L. Wirtz, J.
author_sort	Heracleous, L.
title	Biometrics: The next frontier in service excellence, productivity and security in the service sector
title_short	Biometrics: The next frontier in service excellence, productivity and security in the service sector
title_full	Biometrics: The next frontier in service excellence, productivity and security in the service sector
title_fullStr	Biometrics: The next frontier in service excellence, productivity and security in the service sector
title_full_unstemmed	Biometrics: The next frontier in service excellence, productivity and security in the service sector
title_sort	biometrics: the next frontier in service excellence, productivity and security in the service sector
publishDate	2013
url	http://scholarbank.nus.edu.sg/handle/10635/43837
_version_	1681082812995731456

Biometrics: The next frontier in service excellence, productivity and security in the service sector

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