Development of a service guarantee model

Asia Pacific Journal of Management

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Bibliographic Details
Main Author:	Wirtz, J.
Other Authors:	MARKETING
Format:	Article
Published:	2013
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/45128
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-45128
record_format	dspace
spelling	sg-nus-scholar.10635-451282015-01-05T22:12:12Z Development of a service guarantee model Wirtz, J. MARKETING Asia Pacific Journal of Management 15 1 51-75 2013-10-10T05:29:46Z 2013-10-10T05:29:46Z 1998 Article Wirtz, J. (1998). Development of a service guarantee model. Asia Pacific Journal of Management 15 (1) : 51-75. ScholarBank@NUS Repository. 02174561 http://scholarbank.nus.edu.sg/handle/10635/45128 NOT_IN_WOS Scopus
institution	National University of Singapore
building	NUS Library
country	Singapore
collection	ScholarBank@NUS
description	Asia Pacific Journal of Management
author2	MARKETING
author_facet	MARKETING Wirtz, J.
format	Article
author	Wirtz, J.
spellingShingle	Wirtz, J. Development of a service guarantee model
author_sort	Wirtz, J.
title	Development of a service guarantee model
title_short	Development of a service guarantee model
title_full	Development of a service guarantee model
title_fullStr	Development of a service guarantee model
title_full_unstemmed	Development of a service guarantee model
title_sort	development of a service guarantee model
publishDate	2013
url	http://scholarbank.nus.edu.sg/handle/10635/45128
_version_	1681083025274699776

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