Gather customer concerns from online product reviews - A text summarization approach

Gather customer concerns from online product reviews - A text summarization approach

10.1016/j.eswa.2007.12.039

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Bibliographic Details
Main Authors: Zhan, J., Loh, H.T., Liu, Y.
Other Authors: MECHANICAL ENGINEERING
Format: Article
Published: 2014
Subjects:
Customer concern
Product review
Text summarization
Online Access:http://scholarbank.nus.edu.sg/handle/10635/60396
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Institution: National University of Singapore
Description
Summary:10.1016/j.eswa.2007.12.039

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