Gather customer concerns from online product reviews - A text summarization approach

Gather customer concerns from online product reviews - A text summarization approach

10.1016/j.eswa.2007.12.039

Saved in:
Bibliographic Details
Main Authors: Zhan, J., Loh, H.T., Liu, Y.
Other Authors: MECHANICAL ENGINEERING
Format: Article
Published: 2014
Subjects:
Customer concern
Product review
Text summarization
Online Access:http://scholarbank.nus.edu.sg/handle/10635/60396
Tags: Add Tag
No Tags, Be the first to tag this record!
Institution: National University of Singapore

Internet

http://scholarbank.nus.edu.sg/handle/10635/60396

Similar Items