Gather customer concerns from online product reviews - A text summarization approach

10.1016/j.eswa.2007.12.039

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Bibliographic Details
Main Authors:	Zhan, J., Loh, H.T., Liu, Y.
Other Authors:	MECHANICAL ENGINEERING
Format:	Article
Published:	2014
Subjects:	Customer concern Product review Text summarization
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/60396
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Institution:	National University of Singapore

id	sg-nus-scholar.10635-60396
record_format	dspace
spelling	sg-nus-scholar.10635-603962023-10-25T22:19:35Z Gather customer concerns from online product reviews - A text summarization approach Zhan, J. Loh, H.T. Liu, Y. MECHANICAL ENGINEERING Customer concern Product review Text summarization 10.1016/j.eswa.2007.12.039 Expert Systems with Applications 36 2 PART 1 2107-2115 ESAPE 2014-06-17T06:22:43Z 2014-06-17T06:22:43Z 2009-03 Article Zhan, J., Loh, H.T., Liu, Y. (2009-03). Gather customer concerns from online product reviews - A text summarization approach. Expert Systems with Applications 36 (2 PART 1) : 2107-2115. ScholarBank@NUS Repository. https://doi.org/10.1016/j.eswa.2007.12.039 09574174 http://scholarbank.nus.edu.sg/handle/10635/60396 000262178000111 Scopus
institution	National University of Singapore
building	NUS Library
continent	Asia
country	Singapore Singapore
content_provider	NUS Library
collection	ScholarBank@NUS
topic	Customer concern Product review Text summarization
spellingShingle	Customer concern Product review Text summarization Zhan, J. Loh, H.T. Liu, Y. Gather customer concerns from online product reviews - A text summarization approach
description	10.1016/j.eswa.2007.12.039
author2	MECHANICAL ENGINEERING
author_facet	MECHANICAL ENGINEERING Zhan, J. Loh, H.T. Liu, Y.
format	Article
author	Zhan, J. Loh, H.T. Liu, Y.
author_sort	Zhan, J.
title	Gather customer concerns from online product reviews - A text summarization approach
title_short	Gather customer concerns from online product reviews - A text summarization approach
title_full	Gather customer concerns from online product reviews - A text summarization approach
title_fullStr	Gather customer concerns from online product reviews - A text summarization approach
title_full_unstemmed	Gather customer concerns from online product reviews - A text summarization approach
title_sort	gather customer concerns from online product reviews - a text summarization approach
publishDate	2014
url	http://scholarbank.nus.edu.sg/handle/10635/60396
_version_	1781781831321911296

Gather customer concerns from online product reviews - A text summarization approach

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