The current state of six sigma application in services

The current state of six sigma application in services

10.1108/09604520710735191

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Bibliographic Details
Main Authors: Chakrabarty, A., Tan, K.C.
Other Authors: INDUSTRIAL & SYSTEMS ENGINEERING
Format: Review
Published: 2014
Subjects:
Critical success factors
Performance measures
Services
Six sigma
Online Access:http://scholarbank.nus.edu.sg/handle/10635/68442
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Institution: National University of Singapore
Description
Summary:10.1108/09604520710735191

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