The current state of six sigma application in services

10.1108/09604520710735191

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Bibliographic Details
Main Authors:	Chakrabarty, A., Tan, K.C.
Other Authors:	INDUSTRIAL & SYSTEMS ENGINEERING
Format:	Review
Published:	2014
Subjects:	Critical success factors Performance measures Services Six sigma
Online Access:	http://scholarbank.nus.edu.sg/handle/10635/68442
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Institution:	National University of Singapore

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