Communication at Microsoft Services Asia (B)

Case B follows Case A where Cassandra Lee, the director of marketing communications of Microsoft Services Asia was tasked to develop a plan to address employee morale and engagement. In this case the primary issue centres on how a leader can take an organisation to the next level by setting a big, b...

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書目詳細資料
主要作者: ANG, Jovina
格式: text
語言:English
出版: Institutional Knowledge at Singapore Management University 2012
主題:
在線閱讀:https://ink.library.smu.edu.sg/cases_coll_all/23
https://cmp.smu.edu.sg/case/1991
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總結:Case B follows Case A where Cassandra Lee, the director of marketing communications of Microsoft Services Asia was tasked to develop a plan to address employee morale and engagement. In this case the primary issue centres on how a leader can take an organisation to the next level by setting a big, bold and aspirational goal. This case encourages discussion not only on the importance of clearly communicating the goal to every employee, but also that strategies and initiatives have to be put in place to focus employees to shoot collectively for a common and significant goal.