Rising from the ashes: Satyam’s story
This case study describes the collapse of Satyam, a leading IT industry service provider from India. Satyam went into a crisis mode after revelation of financial fraud by its Chairman. This resulted in a crisis not just for the company, its clients and employees - but it also had the potential to sh...
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sg-smu-ink.cases_coll_all-10612018-07-13T08:57:04Z Rising from the ashes: Satyam’s story GAUTAM, Tanvi This case study describes the collapse of Satyam, a leading IT industry service provider from India. Satyam went into a crisis mode after revelation of financial fraud by its Chairman. This resulted in a crisis not just for the company, its clients and employees - but it also had the potential to shake up the entire Indian IT industry the world over, by shattering investor and client confidence in the Indian IT sector. The case provides the students with an inside view of the unfolding of events at Satyam and the people challenges that emerge in a crisis scenario. The case outlines reactions from the industry, government, clients and employees as they tried to make sense of a very chaotic situation, and its multi-level ramifications both within India and outside. The case ends with Thallapalli Hari, the Global head of Marketing and communication and ex-head of HR, attempting to visualise and prioritise a course of action to propose to other members of the leadership team. 2013-08-01T07:00:00Z text application/pdf https://ink.library.smu.edu.sg/cases_coll_all/61 https://cmp.smu.edu.sg/case/2771 Case Collection eng Institutional Knowledge at Singapore Management University Leadership Change Management Crisis Management Communication Human Resources Public Relations Business Administration, Management, and Operations Business and Corporate Communications Human Resources Management Leadership Studies Organizational Behavior and Theory |
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Leadership Change Management Crisis Management Communication Human Resources Public Relations Business Administration, Management, and Operations Business and Corporate Communications Human Resources Management Leadership Studies Organizational Behavior and Theory GAUTAM, Tanvi Rising from the ashes: Satyam’s story |
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This case study describes the collapse of Satyam, a leading IT industry service provider from India. Satyam went into a crisis mode after revelation of financial fraud by its Chairman. This resulted in a crisis not just for the company, its clients and employees - but it also had the potential to shake up the entire Indian IT industry the world over, by shattering investor and client confidence in the Indian IT sector.
The case provides the students with an inside view of the unfolding of events at Satyam and the people challenges that emerge in a crisis scenario. The case outlines reactions from the industry, government, clients and employees as they tried to make sense of a very chaotic situation, and its multi-level ramifications both within India and outside. The case ends with Thallapalli Hari, the Global head of Marketing and communication and ex-head of HR, attempting to visualise and prioritise a course of action to propose to other members of the leadership team. |
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GAUTAM, Tanvi |
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GAUTAM, Tanvi |
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GAUTAM, Tanvi |
title |
Rising from the ashes: Satyam’s story |
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Rising from the ashes: Satyam’s story |
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Rising from the ashes: Satyam’s story |
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Rising from the ashes: Satyam’s story |
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Rising from the ashes: Satyam’s story |
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rising from the ashes: satyam’s story |
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Institutional Knowledge at Singapore Management University |
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2013 |
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https://ink.library.smu.edu.sg/cases_coll_all/61 https://cmp.smu.edu.sg/case/2771 |
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