Optimising process flows in dragon fruit jam production

• Main Authors: WEE, Kwan Eng, OTT, Holly, CHEAH, Sin Mei
• Format: text
• Language: English
• Published: Institutional Knowledge at Singapore Management University 2020
• Subjects: Process Flow; Process Flow Diagram; Capacity utilization; Capacity planning; Resource allocation; Bottleneck; Business Administration, Management, and Operations; Entrepreneurial and Small Business Operations
• Online Access: https://ink.library.smu.edu.sg/cases_coll_all/299; https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-20-BATCH%20%5BPDF-Pic%5D/SMU-20-0010%20%5BGSH%20Converses%5D/SMU-20-0010TN%20%5BGSH%20Conserves%20TN%5D.pdf
• Institution: Singapore Management University

GSH Conserves was an artisanal jam producer in Singapore that specialised in using tropical fruits, such as dragon fruit, lychee, mango, etc., to handcraft high-quality jam in small batches. Founded in 2013 in a home kitchen, the demand for GSH Conserves jam and bottled fruits had grown organically...