DBS bank: A tech company going all in on AI

DBS bank: A tech company going all in on AI

The case is set in April 2023, soon after DBS Bank Limited (DBS) reported a 20% net profit growth of US$6.02 billion. The bank’s CEO Piyush Gupta had attributed this growth to the company’s continuing digital transformation journey that had started more than a decade ago. Central to this journey was...

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Bibliographic Details
Main Authors: MILLER, Steven, DAVENPORT, Thomas H., BHATTACHARYA, Lipika
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2023
Subjects:
Automation
Artificial Intelligence
growth strategy
competitive strategy
decision making
Artificial Intelligence and Robotics
Strategic Management Policy
Online Access:https://ink.library.smu.edu.sg/cases_coll_all/463
https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-23-BATCH%20%5BPDF-Pic%5D/SMU-23-0018%20%5BDBS%20AI%5D/SMU-23-0018%20%5BDBS%20AI%5D.pdf?CT=1695958144684&OR=ItemsView
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Institution: Singapore Management University
Language: English

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