DBS bank: A tech company going all in on AI
The case is set in April 2023, soon after DBS Bank Limited (DBS) reported a 20% net profit growth of US$6.02 billion. The bank’s CEO Piyush Gupta had attributed this growth to the company’s continuing digital transformation journey that had started more than a decade ago. Central to this journey was...
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Main Authors: | MILLER, Steven, DAVENPORT, Thomas H., BHATTACHARYA, Lipika |
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Format: | text |
Language: | English |
Published: |
Institutional Knowledge at Singapore Management University
2023
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Online Access: | https://ink.library.smu.edu.sg/cases_coll_all/463 https://smu.sharepoint.com/sites/admin/CMP/cases/SMU-23-BATCH%20%5BPDF-Pic%5D/SMU-23-0018%20%5BDBS%20AI%5D/SMU-23-0018%20%5BDBS%20AI%5D.pdf?CT=1695958144684&OR=ItemsView |
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Institution: | Singapore Management University |
Language: | English |
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