VITAL: A Singapore public agency transforming from within for revitalization, efficiency, and future-readiness

VITAL: A Singapore public agency transforming from within for revitalization, efficiency, and future-readiness

Singapore public agency VITAL offered corporate shared services including human resources (HR), payroll, and finance to agencies across the Singapore Public Service. Due to the nature of their jobs, VITAL officers handled a large volume of mundane administrative work. As automation was being increas...

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Bibliographic Details
Main Authors: HOE, Siu Loon, LIM, Thomas
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2024
Subjects:
Business Administration and Support Services
Organizational transformation
Operational effectiveness
change management
Developing employees
Digital Transformation
Business Administration, Management, and Operations
Databases and Information Systems
Online Access:https://ink.library.smu.edu.sg/cases_coll_all/481
https://cmp.smu.edu.sg/case/6036
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Institution: Singapore Management University
Language: English

Internet

https://ink.library.smu.edu.sg/cases_coll_all/481
https://cmp.smu.edu.sg/case/6036

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