VITAL: A Singapore public agency transforming from within for revitalization, efficiency, and future-readiness

Singapore public agency VITAL offered corporate shared services including human resources (HR), payroll, and finance to agencies across the Singapore Public Service. Due to the nature of their jobs, VITAL officers handled a large volume of mundane administrative work. As automation was being increas...

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Bibliographic Details
Main Authors: HOE, Siu Loon, LIM, Thomas
Format: text
Language:English
Published: Institutional Knowledge at Singapore Management University 2024
Subjects:
Online Access:https://ink.library.smu.edu.sg/cases_coll_all/481
https://cmp.smu.edu.sg/case/6036
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Institution: Singapore Management University
Language: English

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